Privacy Policy -

PRIVACY POLICY

Last updated: January 01, 2025

This Privacy Notice for Lonami Solutions LLC (doing business as Lonami Solutions) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at lonamisolutions.com or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@lonamisolutions.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:

Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Contact preferences
Billing addresses
Debit/credit card numbers
Contact or authentication data
Passwords
Usernames

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and more. This is primarily needed to maintain the security and operation of our Services.

Google API: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

To deliver and facilitate services to the user
To respond to inquiries and offer support
To send administrative information
To fulfill and manage your orders, payments, and exchanges
To request feedback
To send marketing communications
To deliver targeted advertising
To post testimonials
To protect our Services
To evaluate and improve our Services and marketing
To comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (e.g., consent, to comply with law, to provide you services, or to protect our legitimate interests).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your personal information in the following situations:

Business Transfers: During mergers, sales, or acquisitions.
Google Maps Platform APIs: Used for services involving location data.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store information for analytics, security, and functionality. To opt out, please refer to our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary to fulfill the purposes in this Privacy Notice, or as required by law. No purpose will require us keeping your personal information for longer than one year.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to children under 18 years of age. If we learn such information was collected, we will delete it immediately.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may have rights to access, correct, delete, or restrict processing of your data, depending on your region. You can contact support@lonamisolutions.com to exercise your rights.

Mobile & SMS Privacy (updated):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information, including mobile opt-in data, will not be shared with any third parties.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track signals because no standard exists. If one is adopted, we will update this policy accordingly.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of various U.S. states (including California, Florida, Texas, and others) have specific rights regarding personal information, including rights to access, correct, delete, or limit use of data. You can make requests via support@lonamisolutions.com.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we update this Privacy Policy as necessary to stay compliant with relevant laws. The revised date at the top will always reflect the latest version.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Lonami Solutions LLC
3564 Avalon Park Boulevard, Ste 1-A672
Orlando, FL 32828
United States
Email: support@lonamisolutions.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request to review, update, or delete your personal data by submitting a data subject access request to support@lonamisolutions.com.

14. SMS TERMS OF SERVICE

By opting in to receive SMS messages from Lonami Solutions LLC, you agree to the following terms:

You consent to receive recurring text messages from Lonami Solutions LLC regarding updates, reminders, service notifications, or promotional messages related to our services.
Message frequency varies depending on your interactions with us.
Message and data rates may apply based on your mobile carrier plan.
You may opt out at any time by replying STOP to any text message from us. You may also contact support@lonamisolutions.com for help with unsubscribing.
After you send STOP, you will receive a confirmation message stating that you have been unsubscribed. You will not receive additional messages unless you opt in again.
To request support or assistance via SMS, reply with HELP or email support@lonamisolutions.com.
We are not liable for delayed or undelivered messages.
Mobile carriers are not responsible for delayed or undelivered messages.
Your mobile opt-in data and consent will not be shared with any third parties, except subcontractors performing essential business functions (e.g., customer service or messaging delivery providers).

Effective Date: January 01, 2025

support@lonamisolutions.com